FAQs

Q1) Do I need a Doctor’s referral for Athletic Therapy?

A1) No. Athletic Therapy does not require a Doctor’s referral in order to receive treatment. However, most insurance companies will need the referral in order to cover your claim.

Q2) What should I expect with my first visit?

A2) At your first visit a health history will be taken in order to inform the therapist of any medical conditions that may require special attention. Also, an initial assessment will be conducted. With Athletic Therapy the second visit you will have an individualized program ready to start.

Q3) At the end of my treatment do I pay you or the insurance company?

A3) It is our clinics policy to collect payment for service from the individual following a treatment. A receipt will be issued to each patient and it is then their responsibility to submit it to their insurance company for reimbursement.

Q4) Do I need to bring anything to my first appointment?

A4) For an Athletic Therapy appointment the patient is asked to bring shorts, t-shirt and running shoes.

Q5) What types of payment do you accept?

A5) Currently we only accept cash or cheque, please make cheque payable to: The S.M.A.R.T Clinic Inc.

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